Privacy Policy
Effective Date: May 25, 2025
Thank you for choosing Confe.io, a product by Confe Systems Private Limited (“us”, “we”, or “our”). This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you use our software and related services (collectively, the “Service”).
By accessing or using the Service, you agree to the practices described in this Policy. If you do not agree with this Policy, please refrain from using the Service.
1. Information We Collect
1.1. Personal Information
When you register an account or use certain features of the Service, we may collect personal information, such as your name, email address, and other contact details.
1.2. Usage Data
We may automatically collect information about your interactions with the Service, including IP address, browser type, device details, pages visited, and the time and date of your visits.
1.3. Cookies and Similar Technologies
We may use cookies and similar tracking technologies to collect information about your preferences and usage patterns. You can control the use of cookies through your browser settings.
1.4. Social Login
If you register using a social media account (e.g., Google, Facebook), the corresponding platform may provide us with your name, email, profile picture, and a unique identifier. This data is used solely to create and manage your Confe.io account.
1.5. Connected Accounts
You must explicitly grant permission when logging in via these services. Confe.io will only access data via authorized APIs (e.g., YouTube API Services, Facebook API) to provide the requested functionality. You can revoke access anytime through the respective platform’s security settings (e.g., Google Security Settings).
2. How We Use Your Information
2.1. Provide and Improve the Service
To operate, maintain, and improve the Service, including adding new features.
2.2. Personalization
To customize your experience and provide relevant content and recommendations.
2.3. Communication
To send you updates, announcements, and marketing communications (which you can opt out of at any time).
2.4. Analytics
To monitor and analyze usage trends and improve the overall performance and user experience.
2.5. Legal Compliance
To comply with applicable laws, regulations, or legal processes.
2.6. Social Login Integrations
Permissions you grant through connected platforms allow us to access and manage your accounts for the purpose of scheduling content, managing interactions, retrieving statistics, etc. These permissions vary by platform and can be revoked at any time.
3. How We Share Your Information
3.1. Service Providers
We may share your data with third-party providers who help us operate the Service (e.g., hosting, analytics, email delivery). Data accessed through APIs (e.g., YouTube, Facebook) is never shared beyond what is necessary to serve your account.
3.2. Affiliates
We may share information with our affiliates when necessary for operations aligned with this Policy.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction.
3.4. Legal Requirements
We may disclose your data if required by law or in response to valid legal requests.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to provide the Service or as required by law. If you delete your account or request deletion, your data will be removed in accordance with applicable regulations.
6. Third-Party Links
The Service may contain links to third-party sites or services not controlled by Confe.io. This Privacy Policy does not apply to those third-party services. We recommend reviewing their policies before providing personal information.
7. Your Rights
You may request to access, update, correct, or delete your personal information by contacting us at the email below. You may also revoke third-party permissions directly through those platforms (e.g., Facebook, YouTube).
8. Payment Processing
All payments made through Confe.io are securely processed by Paddle, our Merchant of Record. Paddle handles all payment-related activities including billing, tax collection, and receipts.
By making a payment, you agree to Paddle’s terms and privacy policies:
Payment details you provide are shared with Paddle solely for payment processing purposes.
9. Changes to This Privacy Policy
We may update this Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the Service after such updates constitutes your acceptance of the revised Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
📧 support (at) confe.io
By using the Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Thank you for trusting Confe.io with your personal information.
